Gbox
These Terms of Service (“Terms”) govern your access to and use of gbox.co and the Gbox e-commerce platform (the “Service”) provided by GBOX LLC (“Gbox”, “we”, “us”). By creating an account or using the Service, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.
2. Account Registration
You must provide accurate, current, and complete information when creating an account, and keep that information up to date. You are responsible for safeguarding your password and for all activity under your account.
3. The Service
Gbox is a software-as-a-service e-commerce platform that lets merchants build storefronts, manage products and orders, process payments through integrated providers (PayPal, Stripe), and operate cross-border commerce. All features are currently available to every account during our early-access phase.
4. Acceptable Use
You agree NOT to use the Service to:
- Sell goods or services prohibited by applicable law, our Acceptable Use Policy, or the rules of our payment partners
- Infringe intellectual-property, privacy, or publicity rights of any third party
- Distribute malware, attempt unauthorized access, or interfere with the Service
- Engage in fraud, money laundering, terrorist financing, or any unlawful activity
- Misrepresent your identity, affiliation, or the nature of your products
- Resell, sublicense, or whitelabel the Service without our written consent
Violation may result in suspension or termination without refund.
5. Pricing and Fees
The Service is currently provided at no charge during our early-access phase. Gbox does NOT collect any subscription fee, platform transaction fee, or other recurring charge from your account at this time.
5.1 Payment Processor Fees
When you accept payments from your end customers, your payment provider (PayPal, Stripe, or another integrated processor) charges its own fees per transaction. Those fees are set solely by the provider under your separate agreement with them, and are not collected, set, or shared with Gbox.
5.2 Future Pricing Changes
We may introduce paid plans, usage-based fees, or platform transaction fees in the future. Before any such fee takes effect we will:
- Notify all active accounts by email and in-product banner at least 30 days in advance
- Publish the updated pricing on this website
- Give you the option to cancel before any charge is made
5.3 Refunds
While the Service is free, no refunds from Gbox are applicable. When paid plans are introduced, refund terms will be governed by our Refund Policy, which will be re-published at the same time.
5.4 Taxes
If and when fees are introduced, they will be exclusive of applicable sales tax, VAT, GST and similar taxes, which will be added at checkout where required.
6. Payment Processing
End-customer payments processed through your storefront are handled by third-party payment processors (PayPal, Stripe). You must enter into a separate agreement with each processor and comply with their terms. Gbox is not a party to the transaction between you and your customers, is not a payment institution, and does not hold funds on your behalf.
7. Intellectual Property
You retain all rights to content you upload (products, images, copy, branding). You grant Gbox a worldwide, non-exclusive, royalty-free license to host, display, and process that content solely to operate the Service for you. Gbox retains all rights to the Service, software, design, and trademarks.
8. Term and Termination
These Terms remain in effect for as long as you use the Service. We may suspend or terminate your account immediately if you breach these Terms, the Acceptable Use Policy, or any law. On termination, you lose access to the Service; we may delete account data after a reasonable retention period.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GBOX’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO GBOX IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
11. Indemnification
You agree to indemnify and hold Gbox harmless from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of (a) your use of the Service, (b) your content or your customers’ transactions, or (c) your violation of these Terms or applicable law.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in San Mateo County, California, and you consent to that jurisdiction.
13. Changes to These Terms
We may update these Terms. Material changes take effect 14 days after notice (email or in-product). Continued use after the effective date means you accept the changes. If you object, you may cancel before the effective date.
14. Contact
[email protected]
GBOX LLC, 1510 Fashion Island Blvd, Ste 250, San Mateo, CA 94404, USA
California LLC · Reg. No. B20250434610 (CA Secretary of State)